Effective Date: February 10, 2026

At Top Era Electric Inc., we value your privacy. This policy outlines how we collect, use, and protect your personal information through our website (Wix) and our business management platform (Jobber).

1. Information We Collect

We collect information that you voluntarily provide to us when you request a quote, book a service, or contact us. This includes:

• Contact Information: Name, phone number, email address, and service address.

• Project Details: Photos of your electrical system, site notes, and service history.

• Payment Information: Credit card or banking details (processed securely through Jobber Payments; we do not store your full card numbers on our own servers).

2. How We Use Your Information

We use your data strictly for business operations, including:

• Scheduling and performing electrical services.

• Sending quotes, invoices, and payment receipts via Jobber.

• Sending automated appointment reminders and follow-ups.

• Requesting reviews for our Google Business Profile.

3. Data Security & Third-Party Sharing

We do not sell, rent, or trade your personal information. Your data is stored securely through:

• Jobber: Our CRM platform used for scheduling and billing.

• Wix: Our website host, which may use cookies to analyze site traffic.

• Payment Processors: Industry-standard encrypted portals to ensure your financial data is safe.

4. Your Rights

You have the right to:

• Request a copy of the personal information we hold about you.

• Request that we correct or delete your personal data.

• Opt-out of marketing emails or text messages at any time.

5. Contact Us

If you have questions regarding this policy, please contact us at: Top Era Electric Inc. Barrie, Ontario bstevens@toperaelectric.com or 705-796-7070